Frequently Asked Questions
Everything you need to know about your Ollie Quinn experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns and exchanges on unworn items with original tags within 30 days of delivery.
How do I ensure I am ordering the correct size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Ollie Quinn, we prioritize quality and ethics. We work closely with our manufacturers to source sustainable fabrics and ensure fair labor practices across our entire supply chain.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.